Delete your Genie Perks account

Delete in the app

1. Open the Genie Perks app and sign in.
2. Go to the Profile tab.
3. Tap Delete account, then confirm.

Your account is closed right away and you’re signed out. Redeem any points you want to keep before you delete.

Don’t have the app anymore?

Email privacy@getgenieperks.com from the email address on your account, with the subject “Delete my account”. We’ll verify the request and complete it, generally within 30 days.

What we delete

• Your account information, such as your email address, phone number, and profile details
• Your connected retailer sessions (the sign-in cookies or tokens for stores you linked)

In most cases, account data is deleted or de-identified within approximately 90 days after your deletion request is completed, except where longer retention is legally required.

What we keep, and for how long

• Up to 2 years:a coded (hashed) version of your email address and phone number. We don’t keep the address or number itself; the coded version is used only to recognize when a new account matches a deleted one, so the same person can’t repeatedly claim new-account bonuses.
• Up to 7 years: certain tax and payment records, where required by law.

If you have a pending payout, we may complete it before your deletion is finished.

Questions

Contact privacy@getgenieperks.com. For more on how we handle data, see our Privacy Policy.