Privacy Policy

Last updated: April 16, 2026

What we collect

Account information

When you create an account, we collect information such as your email address, verified U.S. phone number, and profile information you choose to provide, including demographic details such as:

• Year of birth
• Gender
• ZIP code
• Household income range
• Household size
• Employment status

Participation and rewards activity

We collect information related to your participation in Genie Perks, including:

• Surveys completed
• Receipts submitted
• Retailer or email accounts connected
• Referrals sent
• Rewards earned
• Balances and payout history

Receipt information

When you upload a receipt, we may extract details such as:

• Merchant name
• Transaction date
• Purchase total
• Line items
• UPC information (where available)

We do not retain uploaded receipt images after processing. We may retain a non-human-readable hash or limited metadata solely for fraud prevention and duplicate detection purposes.

Retailer and purchase information

If you choose to connect a retailer account or email account, we may access limited purchase-related information such as:

• Merchant name
• Order date
• Order total
• SKU-level line item information

We only access information reasonably necessary to identify eligible purchases, rewards, receipt matching, or user-authorized research participation.

We do not access unrelated personal emails or unrelated account content.

Device and fraud-prevention information

We collect limited technical information such as:

• IP address
• Browser type
• Device identifiers
• Device fingerprinting signals

This information is used to detect fraud, prevent duplicate accounts, prevent automated abuse, and maintain platform integrity.

Communications

We collect communications you send to us and records of transactional emails or SMS messages related to:

• Account verification
• Rewards
• Payouts
• Customer support
• Platform updates

How we use your information

We use collected information to:

• Provide Genie Perks services and rewards
• Process payouts and account activity
• Match users to relevant surveys, offers, and research opportunities
• Generate aggregated and de-identified consumer insights and market research
• Detect and prevent fraud, abuse, duplicate accounts, and automated activity
• Communicate with you regarding your account and platform updates
• Comply with legal, tax, and regulatory obligations

We aim to collect only the information reasonably necessary to provide rewards, insights, platform functionality, fraud prevention, and customer support.

Market research and analytics

Genie Perks may use information you choose to contribute through surveys, receipts, connected retailer accounts, and participation in Genie Perks programs to generate aggregated and de-identified consumer insights, shopping trends, analytics, and market research reporting for brands, retailers, and research partners.

These insights are designed so they cannot reasonably be used to directly identify individual users.

We do not sell personally identifiable information in exchange for money.

Gmail and connected account access

If you connect Gmail or another supported email provider, we access only retailer order confirmation emails and related purchase receipt information necessary to provide Genie Perks functionality, including:

• Purchase detection
• Rewards eligibility
• Receipt matching
• User-authorized research participation

We do not access unrelated personal emails for general monitoring, advertising, or profiling purposes.

Gmail data is only used to provide user-facing Genie Perks functionality and is never sold as personally identifiable information.

Genie Perks' use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

What we do not do

We do not:

• Sell your personally identifiable information
• Access unrelated personal email content
• Store payment card information
• Make purchases on your behalf
• Retain uploaded receipt images after processing
• Use connected account information for unrelated advertising purposes

Third-party service providers (subprocessors)

We use trusted third-party providers to operate portions of the platform, including:

• Vercel — website and API hosting
• Neon — database infrastructure
• Resend — transactional email delivery
• Twilio — SMS verification
• Tremendous — rewards and payout processing
• Sentry — technical error monitoring and diagnostics
• Google (Gmail API) — only if you explicitly connect Gmail for receipt scanning or purchase detection

These providers process data on our behalf subject to contractual and security obligations.

Some providers may process limited data outside the United States as part of their standard infrastructure operations.

How long we keep data

We retain account information while your account remains active and for a limited period afterward as reasonably necessary to:

• Complete pending payouts
• Prevent fraud and abuse
• Comply with legal, tax, accounting, and regulatory obligations
• Resolve disputes or enforce our terms

In most cases, account data is deleted or de-identified within approximately 90 days after account deletion requests are completed, except where longer retention is legally required.

Certain tax and payment records may be retained for up to 7 years where required by law.

Your privacy rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

• Access personal data we hold about you
• Correct inaccurate information
• Delete your account and associated personal information
• Disconnect connected retailer or email accounts
• Request information about how your data is used

You may revoke connected account access at any time through the app settings. Once disconnected, we will stop collecting new information from that source.

To exercise privacy rights or submit questions, contact: privacy@getgenieperks.com

We generally respond within 30 days.

Security

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.

Sensitive information and connected account data are encrypted in transit and at rest using industry-standard security practices. All traffic is transmitted over HTTPS, and access to production systems is restricted to authorized personnel.

We maintain incident response procedures designed to investigate and respond to potential security events. In the event of a data breach affecting personal information, we will investigate promptly and notify affected users and regulators where required by applicable law.

Rewards and financial services

Genie Perks is not a bank, payment processor, or financial institution. Rewards and payouts may be facilitated through third-party providers.

Children's privacy

Genie Perks is intended only for adults aged 18 and older. We do not knowingly collect personal information from children under 18.

If you believe a minor has created an account, please contact us and we will investigate and remove the account where appropriate.

Changes to this policy

We may update this Privacy Policy from time to time.

If we make material changes, we will provide notice through the app, by email, or through other appropriate means before changes take effect.

The "Last updated" date at the top of this page reflects the current version.

Contact

Privacy questions or requests: privacy@getgenieperks.com