Privacy Policy

Last updated: October 15, 2026

What we collect

Account information

When you create an account, we collect information such as your email address, verified U.S. phone number, and profile information you choose to provide, including demographic details such as:

• Year of birth
• Gender
• ZIP code
• Household income range
• Household size
• Employment status

Participation and rewards activity

We collect information related to your participation in Genie Perks, including:

• Surveys completed
• Receipts submitted
• Retailer or email accounts connected
• Referrals sent
• Rewards earned
• Balances and payout history

Receipt information

When you upload a receipt, we may extract details such as:

• Merchant name
• Transaction date
• Purchase total
• Line items
• UPC information (where available)

Uploaded receipt images are retained in private, access-controlled storage, along with the extracted details above and a non-human-readable fingerprint, for fraud prevention, duplicate detection, dispute resolution, and audit purposes. Receipt images are deleted or de-identified consistent with the retention practices described in this policy.

Location information

If you grant the mobile app location permission, we collect your device’s location while the app is in use to show offers available at stores near you and to help verify receipt submissions. We do not collect location in the background, and you can use Genie Perks without granting location access.

Retailer and purchase information

If you choose to connect a retailer account or email account, we may access limited purchase-related information such as:

• Merchant name
• Order date
• Order total
• SKU-level line item information

We only access information reasonably necessary to identify eligible purchases, rewards, receipt matching, or user-authorized research participation.

When you connect a retailer account, the sign-in session for that retailer (such as session cookies or tokens) is encrypted and stored on our servers so we can refresh your order history; it is deleted when you disconnect the retailer or delete your account.

We do not access unrelated personal emails or unrelated account content.

Device and fraud-prevention information

We collect limited technical information such as:

• IP address
• Browser type
• Device identifiers
• Device fingerprinting signals

This information is used to detect fraud, prevent duplicate accounts, prevent automated abuse, and maintain platform integrity.

Communications

We collect communications you send to us and records of transactional emails or SMS messages related to:

• Account verification
• Rewards
• Payouts
• Customer support
• Platform updates

With your consent, we also send marketing and lifecycle email — survey invitations, rewards updates, and occasional tips about earning with Genie Perks. You can opt out at any time using the unsubscribe link in any such email or the “Email me tips and offers” setting in the app. Opting out does not affect transactional messages we need to send to operate your account (for example sign-in codes and payout confirmations).

We use collected information to:

• Provide Genie Perks services and rewards
• Process payouts and account activity
• Match users to relevant surveys, offers, and research opportunities
• Generate aggregated and de-identified consumer insights and market research
• Detect and prevent fraud, abuse, duplicate accounts, and automated activity
• Communicate with you regarding your account and platform updates
• Send survey invitations, rewards updates, and marketing email where you have consented, and measure how those messages perform
• Comply with legal, tax, and regulatory obligations

We aim to collect only the information reasonably necessary to provide rewards, insights, platform functionality, fraud prevention, and customer support.

Market research and analytics

Genie Perks may use information you choose to contribute through surveys, receipts, connected retailer accounts, and participation in Genie Perks programs to generate aggregated and de-identified consumer insights, shopping trends, analytics, and market research reporting for brands, retailers, and research partners.

These insights are designed so they cannot reasonably be used to directly identify individual users.

We do not sell personally identifiable information in exchange for money.

Third-party survey partners

Genie Perks may offer optional surveys hosted by third-party survey providers and exchanges — networks that connect our users with research studies run by their clients. These surveys are clearly labeled as partner surveys and are entirely voluntary; you can use Genie Perks without taking them.

When you choose to start a partner survey:

• We share a limited, non-identifying reference (an internal user identifier) and basic technical and eligibility signals so the partner can match you to appropriate studies, prevent fraud, and credit your reward. We do not share your name, email, phone number, receipts, or Genie Perks profile with these partners.
• Your answers to a partner survey are collected by that partner and its research clients, not by Genie Perks. We generally do not receive your individual responses to partner surveys.
• The partner processes information you provide within its surveys under its own privacy policy, which governs that activity.

Participating in partner surveys is optional and initiated by you. We do not sell your personal information to these partners. We are compensated by the partner for providing access to optional research opportunities, and we pass a share of that compensation to you as rewards.

Cookies, analytics, and advertising

Our website uses cookies and similar technologies from two third parties. The Genie Perks mobile app does not use either of them.

• Google Analytics — measures how people use our website (pages viewed, approximate location, device and browser type) so we can improve it. Google processes this data under its own privacy policy. You can opt out with Google’s opt-out browser add-on.
• Meta Pixel— runs only on our public marketing and campaign landing pages, never on signed-in account pages. When you visit one of those pages, Meta receives the page address, your IP address, browser and device information, and a cookie identifier. We use this to measure whether our ads on Facebook and Instagram bring people to Genie Perks and to show our ads to relevant audiences. Meta may link this to your Meta account if you have one, under Meta’s own privacy policy. You can control ads shown to you in your Meta ad preferences.

We never send Meta or Google your name, email address, phone number, survey answers, receipts, or connected-account data.

Your choices. You can block or delete cookies in your browser settings. If your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out of sharing and do not load the Meta Pixel. Under some US state privacy laws, including California’s, letting an ad platform collect data on our website for advertising may count as "sharing" or "targeted advertising" even though no money changes hands. To opt out, turn on GPC in your browser or email privacy@getgenieperks.comwith the subject "Do Not Sell or Share".

What we do not do

We do not:

• Sell your personally identifiable information
• Access unrelated personal email content
• Store payment card information
• Make purchases on your behalf
• Use connected account information for unrelated advertising purposes

Third-party service providers (subprocessors)

We use trusted third-party providers to operate portions of the platform, including:

• Vercel — website and API hosting
• Neon — database infrastructure
• Resend — transactional email delivery
• Omnisend — survey invitations, rewards updates, and marketing email (receives your email address, name, and account activity summaries such as points balance and surveys completed; never survey answers, receipt contents, or demographic details)
• Twilio — SMS verification
• Giftbit — rewards and gift-card fulfillment
• Sentry — technical error monitoring and diagnostics
• Google Analytics — website usage analytics
• Meta— advertising measurement via the Meta Pixel on our public marketing pages (see "Cookies, analytics, and advertising" above)
• Third-party survey partners — optional rewarded surveys and reward reconciliation (receive a non-identifying internal user reference and basic technical/eligibility signals; never your Genie Perks profile, receipts, or account contents)

These providers process data on our behalf subject to contractual and security obligations.

Some providers may process limited data outside the United States as part of their standard infrastructure operations.

How long we keep data

We retain account information while your account remains active and for a limited period afterward as reasonably necessary to:

• Complete pending payouts
• Prevent fraud and abuse
• Comply with legal, tax, accounting, and regulatory obligations
• Resolve disputes or enforce our terms

In most cases, account data is deleted or de-identified within approximately 90 days after account deletion requests are completed, except where longer retention is legally required.

To stop the same person from repeatedly claiming new-account bonuses, we keep a coded (hashed) version of a deleted account’s email address and phone number for up to 2 years. We don’t keep the address or number itself, and the coded version is used only to recognize when a new account matches a deleted one. A match may mean bonuses on the new account are reviewed before they are paid.

Certain tax and payment records may be retained for up to 7 years where required by law.

Your privacy rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

• Access personal data we hold about you
• Correct inaccurate information
• Delete your account and associated personal information
• Disconnect connected retailer or email accounts
• Request information about how your data is used
• Opt out of the "sale" or "sharing" of personal information and of targeted advertising (see "Cookies, analytics, and advertising" above)

You can delete your account and associated personal information directly in the app (Profile → Delete account). If you no longer have the app, see how to delete your account.

You may revoke connected account access at any time through the app settings. Once disconnected, we will stop collecting new information from that source.

To exercise privacy rights or submit questions, contact: privacy@getgenieperks.com

We generally respond within 30 days.

Security

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.

Sensitive information and connected account data are encrypted in transit and at rest using industry-standard security practices. All traffic is transmitted over HTTPS, and access to production systems is restricted to authorized personnel.

We maintain incident response procedures designed to investigate and respond to potential security events. In the event of a data breach affecting personal information, we will investigate promptly and notify affected users and regulators where required by applicable law.

Rewards and financial services

Genie Perks is not a bank, payment processor, or financial institution. Rewards and payouts may be facilitated through third-party providers.

Children's privacy

Genie Perks is intended only for adults aged 18 and older. We do not knowingly collect personal information from children under 18.

If you believe a minor has created an account, please contact us and we will investigate and remove the account where appropriate.

Changes to this policy

We may update this Privacy Policy from time to time.

If we make material changes, we will provide notice through the app, by email, or through other appropriate means before changes take effect.

The "Last updated" date at the top of this page reflects the current version.

Contact

Privacy questions or requests: privacy@getgenieperks.com